Support and Privacy Policy

Project 828 is an independent creative brand operated by Senzian Graham.This page provides support and privacy information for apps and games published by Senzian Graham under the Project 828 brand.

# Support and Privacy PolicyProject 828 is an independent creative brand operated by Senzian Graham.Effective date: October 17, 2026This page provides support and privacy information for apps and games published by Senzian Graham under the Project 828 brand, including:* Walls Between Friends
* STAXX
* NC Wizard
* Baby Shark: Bigger Bites
* SplitBound
* SnapCatch
* Photo Bomber
* Two Bid
* SmashBall
* Puck Storm
* EZ E0
* Riftstones
* Paths Between Friends
* Bugs Between Friends
* Other apps published by Senzian Graham that link to this page---# App SupportNeed help with one of our apps?Developer: Senzian Graham
Brand: Project 828
Support email: [email protected]
Website: 828.crd.coPlease include the following information when requesting support:* The name of the app
* Your device model
* Your operating-system version
* A description of the problem
* The steps that caused the problem
* A screenshot, when possibleSupport messages are generally answered within three to five business days.## Walls Between Friends SupportContact us for help with:* Starting or joining a game
* Local pass-and-play
* Online rooms and room codes
* Player or AI setup
* Pawn movement
* Wall placement
* Sound and music
* Screen-layout or performance issuesOnline features require a working internet connection.## STAXX SupportContact us for help with:* Game controls
* Falling-tile behavior
* Scores and saved progress
* Normal or Expert mode
* Sound and music
* Display or performance issues## NC Wizard SupportContact us for help with:* Opening CNC, NC, or G-code files
* Editing and formatting programs
* Saving or exporting files
* Program checking
* Graphic simulation
* File compatibility
* Camera or Photo-to-Text featuresAlways review generated or edited CNC code before running it on machinery. NC Wizard is an assistance tool and does not replace proper machine setup, inspection, simulation, or operator judgment.## Bigger Bites SupportContact us for help with:* Movement and controls
* Game progression
* Saved progress
* Sound and music
* Display or performance issues## SplitBound SupportContact us for help with:* Arena controls and ball movement
* Vertical and horizontal splitters
* Slow Field functionality
* Level progression
* Scoring and saved progress
* Sound, music, or performance issues## SnapCatch SupportContact us for help with:* Camera access and photo uploads
* Fish identification results
* Identification confidence and accuracy
* Catch logs and saved discoveries
* Catch 'Em All checklist
* Community and account features, where available
* App performance or display issuesFish identification results are estimates and may not always be accurate. Always independently verify species identification, local fishing regulations, size restrictions, and conservation requirements.## Photo Bomber SupportContact us for help with:* Aiming and projectile controls
* Level progression
* Scoring and bonuses
* Personal and global leaderboards
* Sound and music
* Display and performance issues## Two Bid SupportContact us for help with:* Bid 12, Rapid 5, and Classic game modes
* Bidding and trump selection
* Card placement and controls
* CPU opponents
* Local pass-and-play
* Scoring and game rules
* Sound and display issues## SmashBall SupportContact us for help with:* Baseball and pinball controls
* Scoring and combinations
* Table progression and unlocks
* Saved high scores
* Global leaderboard features, where available
* Sound and music
* Display and performance issues## Puck Storm SupportContact us for help with:* Paddle movement and controls
* Puck behavior and scoring
* Bonus pucks and special effects
* Game modes and difficulty
* Sound and music
* Display or performance issues## EZ E0 SupportContact us for help with:* Finding ethanol-free fuel stations
* Location access and nearby searches
* Map and navigation functionality
* Fuel station information
* Station verification and community reports
* Photos, comments, and saved favorites
* Display or connection issuesFuel availability, prices, ethanol content, and station information may change without notice. Always independently verify fuel information with the station before purchasing.## Riftstones SupportContact us for help with:* Game rules and legal moves
* Split and leap mechanics
* Crystal conversion
* CPU difficulty settings
* Local multiplayer
* Saved games and settings
* Sound and performance issues## Paths Between Friends SupportContact us for help with:* Game rules and controls
* Movement and path selection
* Local multiplayer
* AI opponents, where available
* Saved games and preferences
* Sound and music
* Display and performance issues## Bugs Between Friends SupportContact us for help with:* Game setup and controls
* Bug placement and movement
* Queen placement and surrounding rules
* Legal move highlighting
* AI opponents and local multiplayer
* Saved games and undo functionality
* Game rules and special bug abilities
* Sound and performance issues## General TroubleshootingBefore contacting support, try:1. Close and reopen the app.
2. Restart your device.
3. Confirm that the app and operating system are updated.
4. Check your internet connection when using online features.
5. Reinstall the app if necessary.Deleting or reinstalling an app may erase progress or settings stored only on the device.---# Privacy PolicySenzian Graham respects your privacy. This policy explains how information may be handled when you use our apps.## Information We Do Not Intentionally CollectUnless a specific app clearly states otherwise, our apps do not intentionally collect:* Your name
* Your home address
* Your telephone number
* Your personal email address
* Your contacts
* Your photos
* Your precise location
* Health information
* Financial or payment-card information
* Advertising identifiers for tracking
* Browsing history outside the appWe do not sell personal information.We do not use personal information for targeted advertising.Some apps offer optional features involving photos, location information, online leaderboards, accounts, or community submissions. Information used by those features is described in the relevant sections below.## Information Stored on Your DeviceSome apps may store information locally on your device, including:* Game progress
* High scores
* App settings
* Sound and music preferences
* Recently opened files
* User-created or edited files
* Game statistics and achievements
* Saved favorites and checklists
* Locally saved photographs or identification resultsThis information normally remains on your device and may be removed by clearing the app’s data or deleting the app.## Walls Between Friends Online GameplayWalls Between Friends includes optional online room-code multiplayer.When online mode is used, limited gameplay information may be transmitted through Firebase Realtime Database so players can create rooms, join rooms, and synchronize a match.This information may include:* A temporary room code
* Player selections
* Turn information
* Pawn positions
* Wall positions
* Game status
* Other information required to synchronize the matchWalls Between Friends does not require users to create an account. We do not request a player’s real name, email address, or password for online gameplay.Online gameplay information is used only to provide multiplayer functionality.Firebase and its infrastructure providers may automatically process limited technical information, such as IP addresses, device or browser information, and service logs, according to their own privacy and security practices.## NC Wizard FilesNC Wizard is designed to process CNC, NC, and G-code files locally.Files opened or edited in NC Wizard are not intentionally uploaded to Senzian Graham.Files may leave your device only when you choose an action such as saving, sharing, exporting, opening an external service, or using a device feature that requires external processing.## SnapCatch Photos and IdentificationSnapCatch allows users to take photographs or select images from their device for fish identification.Depending on the features available in the installed version, information processed by the app may include:* Photographs selected by the user
* Fish identification results
* Species information and confidence estimates
* Saved catches and checklist progress
* Information voluntarily submitted through community featuresWhen an identification or community feature uses an external service, selected content and technical request information may be transmitted to that service for processing.Camera and photo access are intended to support features initiated by the user.SnapCatch does not intentionally access unrelated photographs that the user has not selected or authorized.If account or community functionality is enabled, additional information may be processed as necessary to provide those features.Users should avoid submitting photographs containing sensitive personal information.## EZ E0 Location and Community FeaturesEZ E0 helps users locate ethanol-free fuel stations and review community-submitted station information.Depending on the features used, the app may process:* Device location when location permission is granted
* Nearby station searches
* Map and navigation requests
* Saved favorite stations
* Station verification reports
* Photographs and comments voluntarily submitted by usersLocation access is intended to help identify nearby stations and support navigation. Users may manage location permissions through their device settings.Community-submitted station reports, photographs, and comments may be made available to other users when shared features are enabled.External map or navigation services may process location-related and technical information according to their own privacy practices.Users should avoid including personal or sensitive information in public station reports.## Online Scores and LeaderboardsSome Project 828 games may offer optional global leaderboards or online scoreboards, including Photo Bomber and SmashBall.When an online leaderboard feature is used, limited information may be transmitted or stored to display and maintain rankings.This may include:* A player-selected name or initials
* Game scores
* Game mode or level
* Ranking information
* Submission or update timestamps
* Technical information necessary to operate the servicePlayer-selected names or initials and associated scores may be visible to other users through public leaderboard features.Games that store scores only on the device do not require online leaderboard submissions for that local functionality.Users should avoid entering real names or other personal information into public scoreboards.## Other Project 828 GamesGames such as STAXX, SplitBound, Two Bid, Puck Storm, Riftstones, Paths Between Friends, Bugs Between Friends, and Bigger Bites may store gameplay information and user preferences locally.Depending on the app and version, this information may include:* Saved game progress
* High scores and achievements
* Game settings
* Player selections
* Sound and music preferences
* Match history
* Other information required to resume or manage gameplayOptional online features, where available, may require limited information to be transmitted to supporting services.## PurchasesPurchases are processed by the store through which the app was obtained, such as the Apple App Store or Google Play.Senzian Graham does not receive your complete payment-card information. Payment processing is governed by the store provider’s own privacy policy.## Support MessagesWhen you email us for support, we receive the information you choose to provide, such as:* Your email address
* The app name
* Device and operating-system information
* Screenshots
* Details about the problemSupport information is used only to respond to your request, investigate problems, improve the app, and maintain necessary business records.## Third-Party ServicesSome apps may rely on third-party services for distribution, online functionality, crash reporting, hosting, or other necessary features.These services may process limited technical information according to their own privacy policies.Third-party services may include:* Apple App Store and related Apple services
* Google Play and related Google services
* Firebase services used by Walls Between Friends
* Online leaderboard and gameplay synchronization services, where applicable
* Photo identification services used by applicable features
* Mapping, location, and navigation services used by applicable appsThe specific third-party services used may vary depending on the app, version, platform, and optional features enabled.## Children’s PrivacyOur apps are not specifically directed to children under 13, and we do not knowingly collect personal information from children.A parent or guardian who believes a child has provided personal information may contact us at:[email protected]## Data RetentionLocal app information remains on the device until it is deleted, cleared, overwritten, or the app is removed.Temporary online gameplay information is retained only as reasonably necessary to provide online functionality, maintain service reliability, resolve problems, or meet legal obligations.Support emails may be retained as reasonably necessary to respond to requests, document resolved issues, prevent abuse, and comply with legal requirements.Information submitted through optional online features, such as leaderboards, identification services, or community contributions, may be retained as necessary to provide those features, subject to the practices of the services involved.Users may contact us to request information about deletion of submissions or personal information that can reasonably be identified and is under our control.## Data SecurityWe use reasonable measures intended to protect information handled through our apps and support services.No electronic transmission or storage method can be guaranteed to be completely secure.## Your ChoicesYou may:* Avoid optional online features
* Delete locally stored information by clearing app data or deleting the app
* Contact us with privacy questions
* Request deletion of personal information you previously sent directly to support
* Manage camera, photo, and location permissions through your device settings
* Choose whether to submit information through available community featuresBecause most apps do not use user accounts, we may not have information that can be connected to a specific user.## Changes to This PolicyThis policy may be updated when apps, services, legal requirements, or privacy practices change.The effective date at the top of this page will be updated when material changes are made.## ContactFor app support, privacy questions, feedback, or data requests:Senzian Graham
Project 828
Email: [email protected]
Website: 828.crd.coWhen contacting us, include the name of the app your question concerns.